Contact Us

Got a question about one of our reviews, spotted something out of date, or want to suggest a site we haven't looked at yet? This page explains how to get in touch with Non Gamstop Casinos and what we can (and can't) help with.

What we can help with

Non Gamstop Casinos is an independent comparison site covering betting sites not on GamStop, non GamStop casinos and the wider gambling sites not on GamStop market in GB. We're happy to hear from readers on topics such as:

• Corrections or updates to a review — bonus terms, licensing details or payment methods that have changed
• Questions about how we compare and rank the operators listed on this site
• Feedback on a brand you've used, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin
• General queries about how non GamStop casinos work compared with UKGC-licensed sites
• Requests to feature a site we haven't reviewed yet

What we can't do

We're a review and comparison publisher, not an operator, a payment processor or a support desk for any of the casinos we list. That means we're not able to:

• Process deposits, withdrawals or refunds on behalf of a casino
• Access, close or verify your account at any operator
• Resolve disputes between you and a casino directly — that has to go through the operator's own support team, or their licensing authority
• Offer financial or gambling advice tailored to your personal situation

If you have an account issue, a withheld withdrawal, or a dispute with an operator, contact that casino's customer support directly using the details on their own site. Each operator handles its own account queries, complaints and verification checks — we simply research and rate the sites, we don't run them.

Before you write in, check these pages

A lot of common questions are already answered elsewhere on the site, which can save you a wait:

• Our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page covers how each brand compares on bonuses, games and payment methods
• The About Us page explains who we are and how our review process works
• Our Responsible Gambling page covers self-exclusion tools, spending controls and where to find support if gambling stops being fun
• Our Terms and Conditions page sets out how the site operates, including our affiliate relationships

How our editorial process works

Before you reach out to challenge a rating or ask why a particular site ranks where it does, it helps to know how we get there. We research each operator's licensing, game selection, welcome offer and payment options, and score them against the same criteria every time. Commission from any operator we link to never buys a higher position — a brand paying us nothing can outrank one that does, if the underlying research says so. If you think we've got a fact wrong, that's exactly the kind of message we want, and we'll look into it.

A note on your privacy

Anything you send us is used only to answer your query or correct our content. We don't sell contact details on, and we won't add you to marketing lists you didn't ask for. If you're contacting us about a gambling-related concern, you're welcome to leave out any personal details you'd rather not share — we don't need an account number or deposit history to look into a factual query about a casino review.

Getting the most useful response

When you get in touch, a few details help us answer faster:

1. Which page or review your question relates to
2. Which operator is involved, if any (for example Betmica, Rivo or Daytonaspin)
3. What you've already tried, if it's a technical or account-related question
4. Any screenshots or dates that back up a correction you're flagging

We read every message that comes in, though as an independent site we can't guarantee a response time. Straightforward corrections and factual queries tend to get turned around fastest.